Terms & Conditions

11:51am, Saturday November 19th 2022

Welcome to Belle Dame Nails! By using our service you agree to the following terms and conditions. 

Regarding booking:

Please use the in app services to book your appointments.  If you are struggling with any aspect of booking, please don't hesitate to contact us so that we can guide you through.

Booking for multiple people is permitted, but please be sure to check your booking carefully to see that every member of your party has the correct service and time booked. 


Regarding cancellations:

This app will allow cancellations up to 48 hours before your appointment. Please contact us if you wish to cancel later than this window but bear in mind that cancellations within 24 hours of appointment require 100% of the cost to be paid. No exceptions. 

Failure to attend your appointment without contacting us will result in 100% of the appointment charged and exclusion from booking through the app.

Arriving 15 minutes late to your appointment will be regarded as failure to attend and will be charged at 100% of the appointment booked.


Regarding Files:

Files are single customer only. On your first appointment with us you will be required to purchase your kit of files at an additional £10. You are then responsible for them yourself. If you remember to bring them to future appointments then we will replace them for you once they wear out. If you forget them then we will charge you for another kit.


Please see descriptions of individual services for more detailed terms pertaining to those services specifically. 

Clients under the age of 16 are required to have an adult parent or guardian with present throughout the entire appointment 

We reserve the right to refuse service.